Deep Customer Insights: Persona Development for Targeted Digital Strategy (U Gyan Taikpon Mock-up Plan)

The Story: A successful brand extension hinges on truly understanding who you’re trying to reach. For U Gyan Taikpon, a brand bridging tradition and modernity in Myanmar's apparel market, it was crucial to move beyond broad demographics and delve into the lives of our potential customers. My process involved developing detailed personas that captured their lifestyles, pain points, and motivations, allowing for highly targeted product development and marketing.

Persona 1: Aung Ko Min – The Urban Professional (30-45 years)

This persona represents middle-to-upper-income individuals in urban centers like Yangon, seeking culturally resonant formal wear that also fits a semi-formal office environment. Aung Ko Min values quality, respects cultural traditions, and looks for versatile clothing that transitions from work to social events, appreciating a blend of modern tailoring with traditional aesthetics.

Persona 2: Myo Lin Htun – The University Student (18-25 years)

Myo Lin Htun embodies the trend-conscious Gen Z consumer in cities like Mandalay. He actively follows TikTok trends and influencers, seeking affordable, trendy, and versatile options that fit a casual campus lifestyle while expressing cultural pride. His pain points include finding traditional Taikpons too old-fashioned or unsuitable for daily wear.

Impact: By understanding these distinct needs, we could strategically design two product lines: the "Legacy Line" specifically for professionals like Aung Ko Min, and the "Casual Wear" line tailored for students like Myo Lin Htun. This deep dive into customer insights ensured that the brand extension was not a one-size-fits-all approach, but a thoughtful engagement with the diverse consumers of Myanmar's evolving fashion landscape.

Read the full mock-up plan for more detail on these personas and their strategic implications at: shainwaiyan.com/marketing-plan